Privacy Policy

Last Updated: June 2026

1. Introduction

Welcome to Lyenk. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you, particularly in compliance with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

2. Data We Collect

We may collect, use, store and transfer different kinds of personal data about you, including:

• Identity Data: First name, last name, username or similar identifier.
• Contact Data: Billing address, email address, and telephone numbers.
• Financial Data: Payment details (processed securely via third-party processors like PesaPal).
• Technical Data: IP address, login data, browser type and version, time zone setting, operating system.

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where we need to perform the contract we are about to enter into or have entered into with you (e.g., to provide Insight Engine or Marketplace services).
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Where we need to comply with a legal or regulatory obligation.

4. Your Rights (GDPR & CCPA)

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

• Request access to your personal data.
• Request correction of your personal data.
• Request erasure of your personal data (Right to be Forgotten).
• Object to processing of your personal data.
• Request restriction of processing your personal data.
• Request transfer of your personal data.
• Right to withdraw consent.
• CCPA Specific: Right to opt-out of the sale of personal information (We do NOT sell your personal information).

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

6. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Email: [email protected]